In our revenue stream audits across 40+ FX brokers, we have yet to encounter a single platform that does not have significant, identifiable, and fixable revenue leakage. The average broker is leaving between 15% and 25% of achievable revenue unrealised.
Leakage Point 1: Suboptimal Spread Capture
Most brokers apply uniform spreads across client segments without analysing flow toxicity by cohort. High-volume retail clients who generate clean flow are often priced identically to clients whose flow is consistently loss-making for the broker.
Dynamic segmented pricing typically improves net capture by 8–15% without impacting volumes. The data to build this segmentation exists in every broker's back-office system. It simply is not being used.
Leakage Point 2: Dormant Database
The average broker has 40–60% of their registered client base classified as dormant. These clients have deposited, traded, and stopped — but their data, their preferences, and their original motivation are all recoverable.
A well-executed reactivation programme targeting the right segment typically achieves 8–12% reactivation rates, generating substantial revenue from zero additional acquisition cost.
Leakage Point 3: Internalisation Missed Opportunity
Brokers passing 100% of flow to liquidity providers when a significant portion could be safely internalised are paying unnecessarily for execution. Properly structured internalisation of low-risk retail flow is one of the highest-return interventions available to mid-size brokers.
The risk management framework for selective internalisation is well-understood and implementable within 60–90 days. The margin improvement is immediate and permanent.